by Randal » Thu Aug 07, 2008 8:03 pm
Tim,
Thanks for your reply.
<<It looks like you are giving me some work to do. Those are good ideas. I didn't think about using email with statements but I will add that to a TO DO list.>>
Sorry, don't mean to give you more work to do. <g>
<<The PDF library would allow you to create a document with all the pages of a statement, but I would not run that through rpreview.>>
What PDF library are you referring to? How would that work?
<<Instead I would run that through my statement program. I would have the computer generate PDF's for each account with all of the statement pages. I would then directly email the PDF's to the email address in the account record. Since I allow clients to set the accounts into batches, with a user defined flagging code, I could have a batch for those who do have email addresses on file.>>
I'd be interested to know how you get the statement pages formatted into a PDF file.
<<Of course, I'm not sure this is going to have good results. AR might increase as people don't pay their bill, claiming they were not received.>>
Yes, this is a concern which is why I need a way to keep a record of emails sent - which is no big deal. Even so, people could still claim they never received the email/statement. However, more and more of our customers are asking for this capability.
I haven't been using the print or report classes in FWH so forgive my ignorance. Is there a way to generate emf files without showing the preview?
Thanks again,
Randal