I labeled this OT since it is not about trying to fix an issue in FWH. I have the ability to use MAPI on my computer from within my application. I'm using Office 365 on Windows 10, and it has no problems.
Where I run into problems is on a few of my customers' machines. They may have older Outlook copies installed, and are running perhaps with Windows 7. In that case, MAPI does not open the Outlook email from within my program, even if Outlook is running on that machine. I have checked and Outlook is set as the default email client.
My request is for others to share what they have learned in their email experiences about how we need to have settings in Windows machines to be sure this works in the older OS's or older versions of Outlook.
Thanks for any, and all, ideas.
Tim Stone